 |
| |||
| up-keep; upkeep | |||
| product support (Damirules) | |||
| help desk (InfoWorld Alex_Odeychuk); tech support | |||
| backstopping | |||
| engineering support activity | |||
| technical assistance (dimock) | |||
| technical backstopping (raf) | |||
| technical support | |||
| backup (ssn); support activities (производства); supportive procedure (производства); technical support service | |||
| hand-holding (такие механизмы и средства, как справочная система и развёрнутые сообщения-комментарии, помогающие новичкам успешно осваивать конкретный программный или аппаратный продукт ssn); customer support (MS Glossary Annaa); customer care (dimock) | |||
| reactive support (по заявкам Agasphere) | |||
| second line support (консультантами общего профиля; First line support normally involves dealing with customers, clients or employees directly to resolve their issues. Normally the issues are fairly basic. Second line support should take over a support request once it has been established there is a problem with the supported "system" and it is not to do with user training, user environment, etc. Second line support will liaise with third line support for any highly technical issues. Second line support is usually the middle-man between first line and third line Third line support is a non-customer focused base of technical staff that will investigate and resolve problems. 4uzhoj); third line support (специалистами; First line support normally involves dealing with customers, clients or employees directly to resolve their issues. Normally the issues are fairly basic. Second line support should take over a support request once it has been established there is a problem with the supported "system" and it is not to do with user training, user environment, etc. Second line support will liaise with third line support for any highly technical issues. Second line support is usually the middle-man between first line and third line Third line support is a non-customer focused base of technical staff that will investigate and resolve problems. 4uzhoj) | |||
| |||
| Linksys tech support (ssn) | |||
| техническая поддержка: 260 短语, 50 学科 |
| 一般 | 23 |
| 世贸组织 | 1 |
| 互联网 | 2 |
| 俚语 | 1 |
| 信息技术 | 13 |
| 光学（物理学分支） | 1 |
| 公司治理 | 7 |
| 军队 | 16 |
| 农业 | 1 |
| 制图 | 1 |
| 劳工组织 | 2 |
| 医疗器械 | 1 |
| 商业活动 | 2 |
| 国际货币基金组织 | 1 |
| 地球物理学 | 1 |
| 安全系统 | 2 |
| 库页岛 | 3 |
| 微软 | 11 |
| 技术 | 15 |
| 树液 | 1 |
| 核物理 | 2 |
| 核能和聚变能 | 3 |
| 桥梁建设 | 1 |
| 欧洲复兴开发银行 | 1 |
| 汽车 | 3 |
| 法律 | 9 |
| 电信 | 16 |
| 电子产品 | 2 |
| 电视 | 1 |
| 石油加工厂 | 2 |
| 社会主义 | 1 |
| 组织机构名称 | 2 |
| 经济 | 3 |
| 编程 | 25 |
| 联合国 | 6 |
| 能源行业 | 18 |
| 自动化设备 | 3 |
| 航天 | 2 |
| 航空 | 2 |
| 营销 | 1 |
| 萨哈林岛S | 1 |
| 行业 | 1 |
| 计算 | 12 |
| 计算机安全 | 2 |
| 计算机网络 | 3 |
| 财政 | 1 |
| 软件 | 19 |
| 运输 | 6 |
| 里海 | 4 |
| 马卡罗夫 | 3 |