 |
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| Question (An option available in the Case Type drop-down list. A customer service representative (CSR) can select this option for a customer who is asking a question and requires only an answer) | |||
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| question | |||
| question (A question, usually from a drop-down list, that users can use to confirm their identity and reset their password in case they have forgotten it) | |||
| enquiry | |||
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Pergunta : 58 短语, 13 学科 |
| 一般 | 12 |
| 信息技术 | 2 |
| 医疗的 | 2 |
| 卫生保健 | 3 |
| 工作流程 | 4 |
| 微软 | 13 |
| 政治 | 10 |
| 数学 | 2 |
| 法律 | 1 |
| 社会科学 | 1 |
| 经济 | 4 |
| 统计数据 | 3 |
| 通讯 | 1 |