| 微软 |
базовая поддержка (Basic customer support for software, hardware, multimedia, and Business Solutions included in the Microsoft Support Lifecycle policy, such as no-charge incident support, paid incident support, support charged on an hourly basis, support for warranty claims, and hotfix support); основная фаза поддержки (Basic customer support for software, hardware, multimedia, and Business Solutions included in the Microsoft Support Lifecycle policy, such as no-charge incident support, paid incident support, support charged on an hourly basis, support for warranty claims, and hotfix support) |
