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| service level (The level of support that customer service is required to provide for a case. The service contract a customer purchases determines the service level for its associated cases) | |||
| service standard | |||
| degree of individual service; level of service; quality of service | |||
| nivel de servicio: 14 фраз в 5 тематиках |
| Зв’язок | 2 |
| Майкрософт | 7 |
| Політика | 1 |
| Техніка | 2 |
| Транспорт | 2 |