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| einfacher Sammelanschluss (The simplest workflow which hunts one or more agents using any administrator-defined agent selection algorithm and supports overflowing based on time in queue or call volume) | |||
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| einfacher Sammelanschluss (The simplest workflow which hunts one or more agents using any administrator-defined agent selection algorithm and supports overflowing based on time in queue or call volume) | |||
