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| répartition automatique des appels; distribution automatique des appels | |||
| distributeur automatique d'appels (A system that automatically routes and queues incoming phone calls and generates reports to an agent or a set of agents, e.g., in a call center such as for customer service) | |||
| distributeur automatique d'appels; distributeur d'appels automatique | |||
| Англійський тезаурус | |||
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| ACD (Telephony) | |||
