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| Question (An option available in the Case Type drop-down list. A customer service representative (CSR) can select this option for a customer who is asking a question and requires only an answer) | |||
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| question | |||
| question (A question, usually from a drop-down list, that users can use to confirm their identity and reset their password in case they have forgotten it) | |||
| enquiry | |||
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Pergunta : 58 фраз в 13 тематиках |
| Документооборот | 4 |
| Здравоохранение | 3 |
| Информационные технологии | 2 |
| Майкрософт | 13 |
| Математика | 2 |
| Медицина | 2 |
| Общая лексика | 12 |
| Обществоведение | 1 |
| Политика | 10 |
| Связь | 1 |
| Статистика | 3 |
| Экономика | 4 |
| Юридическая лексика | 1 |