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качество обслуживания клиентов (1 a nursing outcome from the Nursing Outcomes Classification (NOC) defined as the extent of positive perception of care provided by nursing staff. See also Nursing Outcomes Classification. 2 general approval of the organization and delivery of health care services by the patient. Mosby's Medical Dictionary, 9th edition. © 2009 thefreedictionary.com Alexander Demidov) |
client satisfaction: 4 фразы в 3 тематиках |
Авиация | 1 |
Банки и банковское дело | 1 |
Корпоративное управление | 2 |