 |
| |||
| 성과 동인 | |||
| Английский тезаурус | |||
| |||
| A set of metrics designed to measure the extent to which performance objectives are being achieved on an on-going basis (Performance indicators can include service level agreements (SLAs), critical success factors (CSFs), customer satisfaction ratings, internal or external benchmarks, industry best practices and international standards) | |||
