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| рівень обслуговування (The level of support that customer service is required to provide for a case. The service contract a customer purchases determines the service level for its associated cases) | |||
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Service Level : 5 do fraz, 4 tematyki |
| Bezpieczeństwo informacji i ochrona danych | 1 |
| Ekonomia | 1 |
| Microsoftu | 2 |
| Telekomunikacja | 1 |