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| question (A question, usually from a drop-down list, that users can use to confirm their identity and reset their password in case they have forgotten it) | |||
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| Question (An option available in the Case Type drop-down list. A customer service representative (CSR) can select this option for a customer who is asking a question and requires only an answer) | |||
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soru : 11 phrases in 4 subjects |
| Law | 1 |
| Mathematics | 2 |
| Microsoft | 6 |
| Statistics | 2 |