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automatic call distributor

commun., IT Kurzwahl f
comp., MS automatischer Anrufverteiler, Automatic Call Distributer (A system that automatically routes and queues incoming phone calls and generates reports to an agent or a set of agents, e.g., in a call center such as for customer service)
el. automatischer Anrufverteiler
IT automatische Anrufverteilung
 English thesaurus
Automatic Call Distributor
IT, abbr. ACD (Telephony)
Automatic
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