технологический процесс(There are three types of business processes: Management processes – the processes that govern the operation of a system. Typical management processes include "Corporate Governance" and "Strategic Management". Operational processes – these processes create the primary value stream, they are part of the core business. Typical operational processes are Purchasing, Manufacturing, Marketing, and Sales. Supporting processes – these support the core processes. Examples include Accounting, Recruitment, IT-support. (wiki) Alexander Demidov); процесс в работе(Alexander Demidov); бизнес-процесс(A business process or business method is a collection of related, structured activities or tasks that produce a specific service or product (serve a particular goal) for a particular customer or customers. It often can be visualized with a flowchart as a sequence of activities. wiki Alexander Demidov)