| Subject | English | Chinese Taiwan |
| comp., MS | problem management | 問題管理 (The process by which the root cause of one or more incidents is identified and by which a workaround or a permanent fix is found) |
| comp., MS | problem record | 問題記錄 (A record that tracks the identification, investigation, and resolution of a root cause) |
| comp., MS | Problem Steps Recorder | 問題步驟收錄程式 (A utility that allows recording step-by-step user actions in Windows and storing them in an XML file to help developers reproduce and investigate applications problems easily. It also enables end users to share application problems (e.g. with Technical Support) with comprehensive descriptions) |
| comp., MS | Windows Problem Reporting | Windows 問題報告 (The Windows technology that manages information to help Microsoft create solutions to non-critical problems (problems that do not cause programs, services, or components to stop working)) |