| Subject | English | Chinese simplified |
| comp., MS | problem management | 问题管理 (The process by which the root cause of one or more incidents is identified and by which a workaround or a permanent fix is found) |
| comp., MS | problem record | 问题记录 (A record that tracks the identification, investigation, and resolution of a root cause) |
| comp., MS | Problem Steps Recorder | 问题步骤记录器 (A utility that allows recording step-by-step user actions in Windows and storing them in an XML file to help developers reproduce and investigate applications problems easily. It also enables end users to share application problems (e.g. with Technical Support) with comprehensive descriptions) |
| comp., MS | Windows Problem Reporting | Windows 问题报告 (The Windows technology that manages information to help Microsoft create solutions to non-critical problems (problems that do not cause programs, services, or components to stop working)) |