| Subject | English | Thai |
| comp., MS | knowledge article | บทความให้ความรู้ (A document that documents unique characteristics for a case) |
| comp., MS | knowledge base | ฐานความรู้ (A searchable collection of articles and facts about a particular subject area) |
| comp., MS | Knowledge Base | ฐานข้อมูลองค์ความรู้ (A feature in Microsoft Dynamics CRM that provides a process for drafting, submitting, reviewing, and publishing knowledge base articles) |