| Subject | English | Croatian |
| polit. | Customer Relationship Management Service | Služba za upravljanje odnosima s klijentima |
| comp., MS | customer service | služba za korisnike (A wide variety of activities intended to ensure that customers receive the goods and services they require to satisfy their needs or wants in the most effective and efficient manner possible) |
| comp., MS | customer service center | služba za korisnike (A business department that deals with routine inquiries and complaints from customers) |
| comp., MS | customer service representative | predstavnik službe za korisnike (An employee who provides service to the customers of the organization or business unit through the opening and resolution of cases, among other activities) |
| comp., MS | customer service representative | predstavnik usluge za korisnike (An employee who provides service to the customers of the organization or business unit through the opening and resolution of cases, among other activities) |