| Subject | English | Hebrew |
| comp., MS | customer support | תמיכת לקוחות (A business department that deals with routine inquiries and complaints from customers) |
| comp., MS | Help and Support Center | מרכז העזרה והתמיכה (A unified place where a user can access all Help and Support content and services from Microsoft, the OEM, and the corporation) |
| comp., MS | Help and Support Center taxonomy | מיון של מרכז העזרה והתמיכה (In the Windows XP Help and Support Center, the classification system that organizes Help topics into specific categories) |
| comp., MS | mainstream support | תמיכה רגילה (Basic customer support for software, hardware, multimedia, and Business Solutions included in the Microsoft Support Lifecycle policy, such as no-charge incident support, paid incident support, support charged on an hourly basis, support for warranty claims, and hotfix support) |
| comp., MS | Microsoft Customer Service and Support | שירות הלקוחות והתמיכה של Microsoft (A Microsoft business unit that offers a wide range of support options and resources to help businesses, organizations, and individuals worldwide attain the greatest success with Microsoft products) |
| comp., MS | Microsoft Support Diagnostic Tool | כלי האבחון של תמיכת Microsoft (A system used by PSS for gathering customer configuration information for diagnostics through an improved process and tool) |
| comp., MS | security support component | רכיב תמיכת אבטחה (A hardware-based security facility that implements cryptosystems, random number generation, and key storage) |
| comp., MS | Security Support Provider Interface | ממשק ספק תמיכה באבטחה (A common interface between transport-level applications, such as Microsoft Remote Procedure Call (RPC), and security support providers (SSPs), such as Windows Distributed Security. SSPI allows a transport application to call one of the SSPs to obtain an authenticated connection. These calls do not require extensive knowledge of the security protocol's details) |
| comp., MS | support agent | סוכן תמיכה (A user who works for a company that is a valid partner tenant who has been assigned either limited or full administration agent role) |
| comp., MS | support team | צוות תמיכה (An organization or group that is responsible for providing technical support) |