| Subject | English | French |
| comp., MS | Microsoft Customer Service and Support | Support technique et Service clientèle Microsoft (A Microsoft business unit that offers a wide range of support options and resources to help businesses, organizations, and individuals worldwide attain the greatest success with Microsoft products) |
| comp., MS | Microsoft Support Diagnostic Tool | Outil de diagnostic du Support Microsoft (A system used by PSS for gathering customer configuration information for diagnostics through an improved process and tool) |