| Subject | English | Finnish |
| commun., IT | applications and services reference model | sovellusten ja palvelujen vertailumalli |
| fin. | credit reference service | luottotietopalvelu |
| commun., IT | reference database service | viitetietokantapalvelu |
| environ. | reference service The provision of aid by library staff trained to interpret library materials and library organizational structures to meet the informational, educational, cultural, recreational or research needs of the library's clients | tiedonhakupalvelu |