| Subject | English | Ukrainian |
| comp., MS | CRM Back End Server | внутрішній сервер CRM (A back-end server in CRM that runs the server roles, incl. Asynchronous Processing Service, Sandbox Service, and SharePoint Integration Service) |
| comp., MS | CRM Front End Server | зовнішній сервер CRM (A front-end server in CRM that runs a number of server roles, incl. the Web Application Server, Organization Web Service, Discovery Web Service and Help Server) |
| comp., MS | Microsoft CRM Database Profile Wizard | майстер профілів бази даних Microsoft CRM (An application which collects data about Microsoft Dynamics CRM deployments and sends it to Microsoft. Customers who volunteer to use this tool help Microsoft develop improvements for Microsoft CRM) |
| comp., MS | Microsoft CRM Implementation Guide | посібник з упровадження Microsoft CRM (A print document that provides detailed information for IT professionals about how to plan, install, and operate Microsoft Dynamics CRM) |
| comp., MS | Microsoft Dynamics CRM Data Migration Tool | засіб міграції даних Microsoft Dynamics CRM (An interactive help utility that guides customers as they transfer data from another customer relationship management system to Microsoft Dynamics CRM) |
| comp., MS | Microsoft Dynamics CRM for Microsoft Office Outlook | Microsoft Dynamics CRM для Microsoft Office Outlook (The desktop client version of the Microsoft Dynamics CRM product suite for Microsoft Office Outlook) |
| comp., MS | Microsoft Dynamics CRM for Microsoft Office Outlook with Offline Access | Microsoft Dynamics CRM для Microsoft Office Outlook з автономним доступом (The laptop client version of the Microsoft Dynamics CRM product suite for Microsoft Office Outlook) |
| comp., MS | Microsoft Dynamics CRM Implementation Guide | посібник з упровадження Microsoft Dynamics CRM (A print document that provides detailed information for IT professionals about how to plan, install, and operate Microsoft Dynamics CRM) |
| comp., MS | Microsoft Dynamics CRM Listener for Windows Azure | Прослуховувач Microsoft Dynamics CRM для Windows Azure (A component that sits inside the CRM deployment and delivers messages received at an endpoint to the target organization) |
| comp., MS | Microsoft Dynamics CRM Office client configuration wizard | майстер настроювання клієнта Microsoft Dynamics CRM Office (The wizard that configures the Microsoft Dynamics CRM Office Client) |