| Subject | English | German |
| busin., IT | customer service level | Lieferbereitschaft |
| comp., MS | default company service level agreement | standardmäßige Vereinbarung zum Servicelevel für Unternehmen (A service level agreement that a company uses as a default) |
| econ. | fixed-service-level model | Modell der Lagerhaltung mit konstantem Bedienungsniveau |
| busin., IT | service level | Dienstleistungsebene |
| comp., MS | service level | Servicelevel (The level of support that customer service is required to provide for a case. The service contract a customer purchases determines the service level for its associated cases) |
| commun. | service level | Betriebspegel (data transm.) |
| busin., IT | service level | Dienstleistungsgrad |
| busin., IT | service level | Serviceebene |
| construct. | service level | Versorgungsniveau |
| tech. | service level | Stufe |
| busin., IT | service level agreement | Serviceebenen-Vereinbarung |
| gen. | Service Level Agreement SLA | Service-Level-Agreement SLA |
| comp., MS | service level agreement | SLA, Vereinbarung zum Servicelevel (An agreement between two or more parties describing the deliverables, support, and communication that each party will provide to the other) |
| busin., IT | service level agreement | Serviceebenenvereinbarung |
| busin., IT | service level agreement | Dienstleistungsebenen-Vereinbarung |
| tech. | service level agreement | Dienstleistungsvereinbarung |
| tech. | service level agreement | Leistungsvereinbarung |
| gen. | service level agreement | Dienstgütevereinbarung |
| gen. | service level agreement | Leistungsvertrag |
| busin., IT | service level concept | Serviceebenenkonzept |
| busin., IT | service level concept | Dienstleistungsebenen-Konzept |
| comp., MS | service level exception | Ausnahme vom Servicelevel (An alert that has remained longer than specified in a resolution state. For example, the default service expectation time for an alert to remain in the New resolution state is 10 minutes. If an alert's resolution state is New for longer than 10 minutes, it is considered a service level exception) |
| busin., IT | service level management | Serviceebenenmanagement |
| busin., IT | service level management | Serviceebenen-Management |