| Subject | English | Japanese |
| pwr.lines. | basic group | 基礎群 |
| pwr.lines. | basic group A | グループA |
| pwr.lines. | basic group B | 基礎群 |
| comp., MS | basic hunt group | 基本ハント グループ (The simplest workflow which hunts one or more agents using any administrator-defined agent selection algorithm and supports overflowing based on time in queue or call volume) |