| Subject | English | Italian |
| comp., MS | service order | ordine di assistenza (A request for a single service visit by one or more service technicians) |
| comp., MS | service order line | riga ordine di assistenza (The part of a service order that specifies detailed information about the requested service) |
| comp., MS | service order line | riga dell'ordine di assistenza (The part of a service order that specifies detailed information about the requested service) |