| Subject | English | Italian |
| polit. | Hosting & Service Request Management | Gestione delle richieste di hosting e di servizio |
| comp., MS | Request Management | Gestione richieste (A SharePoint feature that helps make smart routing decisions, based on routing rules that relate the nature of requests to the dynamic topology of its farm) |
| comp., MS | request management | gestione delle richieste (The ability for a user to interact with and manage submitted requests and associated workflows) |