| Subject | English | Russian |
| comp., MS | self-help online support | поддержка через Интернет для самостоятельного разрешения вопросов (Customer assistance in the form of online Knowledge Base articles, FAQs, troubleshooting tools, and other resources. By using Self-help online support, many customers can resolve their issues without contacting Microsoft directly) |
| inet. | self-help support | самостоятельная техническая поддержка (goo.gl Artjaazz) |