| Subject | English | Portuguese |
| comp., MS, Braz. | call note | nota sobre a chamada (A note with general information about the call, such as subject, that is generated by the ACD to potentially be forwarded or transferred along with the call) |
| commun. | universal call note | serviço universal de correio de voz |
| commun. | wireless call note | serviço de correio de voz confidencial |