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 Overmind

link 23.06.2006 9:02 
Subject: customer fulfilment
customer fulfilment

Подскажит плиз кто знает что это?

Контекст - название должности - customer fulfilment officer

Заранее спасибо,

 Kate-I

link 23.06.2006 9:19 
Definitions of fulfillment on the Web:

Process of receiving orders and shipping and tracking goods sold through direct marketing.
www.onlinewbc.gov/docs/starting/glossary.html
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Customer fulfillment has become an increasingly important part of supporting an organization’s information technology environment. As organizations become more dependent on technology to conduct business, and, ultimately, generate revenue, delivering accurate and timely technology products and services to customers has become critical to their success. Predictive Systems recognizes the importance of customer fulfillment, and has made it an integral part of its service architecture. The epicenter of fulfillment activity within our process architecture is the customer fulfillment center (CFC).
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Customer Fulfillment Administrator

Information about job offer

Work location
Bratislava

Job tasks
Customer Fulfillment supports IBM's customers, sales force and business partners from initial sales support through contract signing, delivery, invoice and revenue collection.

The IBM Customer Fulfillment center in Bratislava supports over 25 countries across Europe; the roles available involve communication with customers, business partners and IBM counterparts in these countries.

Responsibilites include the preparation and management of hardware, software and services contracts, the management of the end to end order process for IBM's business partners and customers, as well as reporting and invoicing activities.

 Overmind

link 23.06.2006 9:26 
Сцыла не открывается к сожалению.. из контекста так точно и не понял как лучше перевести... Поддержка клиентов? Работа с клиентами? :(

 Kate-I

link 23.06.2006 9:33 
Можно попробовать "начальник отдела (прямого) маркетинга" (если я правильно поняла "customer fulfillment centre"

 kinsman

link 23.06.2006 9:38 
Если верить данной фразе:
A bespoke service from startup planning to customer fulfillment CRM
то речь идет о сотруднике отдела выполнения заказов - михо

 Overmind

link 23.06.2006 9:39 
О! Мне кажется Kinsman nailed it! Всем спасибо! :)

 Kate-I

link 23.06.2006 10:38 
возм. менеджер по работе с (частными) клиентами... I'm not 100% sure.

 

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