Presence, просьба помочь с переводом слова

[mon_reverie]

 Добрый день, просьба помочь с переводом слова в том же отрывке. В словаре очень много значений. Контекст ниже

➔ Aftersales  

Backlog recovery documentation with VOR (PVI)         Obj = Documentation rate 100% D+1 [if !Backlog recovery documentation without VOR (PVI)                Obj = Documentation rate 90% D+5

Service Rate (TSO and Daily Respect)                                              Obj = 80 % 1st semester 2019 / 90% 2nd semester 2019 ·         

Avis Exp Quality                                                                                        Obj = Presence at 95%       

Delivery Incident                                                                                      Obj = ZERO incident OTS                                                                                                                Obj = ZERO OTS  Blockages                                                                                                       Obj = ZERO blockage [if RANKING                                                                                                      Obj = ZERO Demerit [if !s       SIR (Supplier Incident Reactivity)                                    Obj = 100% completion within 2 days (8D step 4) 

PPM                                                                                                                Obj = ZERO PPM

[Denisska]

Приветствую, mon_reverie,

Рискну предположить, что, исходя из обозначения параметра " Avis Exp Quality" (avis expert qualité ?), можно перевести как "получение/наличие заключения в 95% случаев"

[mon_reverie]

  Denisska, благодарю!