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 Nelly777

link 17.07.2015 13:28 
Subject: Плиз, проверьте согласование времен gen.
It was an ordinary working day. I was receiving calls from customers wishing to make payments with their cards. Another client whose call I received was a woman, asking to block her card immediately. She sounded excited and scared, because a few minutes ago, she has received a text message informing her of the fifty dollars transfer witch she didn’t do. She also mentioned that she called to customer support only to clarify the status of her cards.
In such situations we should react immediately in order to prevent fraudulent operations and I’ve blocked her card by temporary blocking. While the blocking application is being processed, I checked where the money transferred.

 Linch

link 17.07.2015 13:32 
Плиз, учителя, проверьте.

 Vadzzz

link 17.07.2015 13:34 
she has received - she had received
I’ve blocked - I blocked
is being processed - was being processed
I checked where the money transferred - I checked where the money was transferred to.
called to customer support - called the customer support

 segu

link 17.07.2015 13:37 
Если по учебнику, то как минимум
had received
hadn't done
was calling /had called (the customer support) - контекст не ясен, это про этот звонок, или который был раньше
I blocked her card
was being processed
ну и
witch замените на which

В остальном возможны варианты

 Yerkwantai

link 17.07.2015 13:38 
witch she didn’t do = WHICH she didn't MAKE

 Nelly777

link 17.07.2015 13:55 
Огромное спасибо всем и каждому!)) :*
P.S. Witch - опечаточка вышла)))

 гарпия

link 17.07.2015 14:12 
я бы написала
I blocked her card temporarily
I put/placed a temporary block on her card
вместо by temporary blocking
unless это устоявшийся термин в банковском деле

 Nelly777

link 17.07.2015 14:16 
гарпия, благодарю! исправила

 гарпия

link 17.07.2015 14:19 
you are welcome :)
и вряд ли тётя была excited если деньги утекли
я понимаю кто-то начислил $ на карту, тогда да, excited :)

 Nelly777

link 17.07.2015 14:29 
гарпия, : D Ok, значит frightened and astionished))

 гарпия

link 17.07.2015 14:39 
frightened нормально
worried
confused
а вот astonished - это не про утёкшие $ с карточки :)
ну если только magician над картой прямо перед ней не поколдовал и бац - денех нет :) Тогда да, certainly astonished :)

 anach

link 17.07.2015 14:43 
Linch,
спаси Бог.
Что это значит в ответ на спасибо?

 Tamerlane

link 18.07.2015 19:37 
a few minutes EARLIER

 

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