 |
| |||
| niveau de service (The level of support that customer service is required to provide for a case. The service contract a customer purchases determines the service level for its associated cases) | |||
| niveau de service | |||
| service level: 44 phrases in 11 subjects |
| Aviation | 17 |
| Corporate governance | 4 |
| Education | 1 |
| General | 3 |
| Medical | 1 |
| Microsoft | 4 |
| Name of organization | 2 |
| Natural resourses and wildlife conservation | 1 |
| Technology | 3 |
| Transport | 5 |
| United Nations | 3 |