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| gen. |
колл-центр (bookworm); центр обслуживания вызовов (denghu); центр обработки заказов (Anglophile); центр обработки вызовов (Anglophile); единая справочная линия (An office whose sole purpose is to handle large numbers of incoming or outgoing telephone calls. It may be used for telephone sales, to carry out marketing research (see central location telephone interviewing), or by large organizations wishing to deal with all enquiries centrally rather than in local branches. There is a growing trend for major UK organizations to site their call centres in other English-speaking countries where labour is cheaper (e. g. India). OB&M Alexander Demidov); телефонная служба поддержки (4uzhoj); телефонный информационный центр (Steve Elkanovich); телефонный центр (AmE spelling call centre center) noun [C] an office in which a large number of people work using telephones, for example arranging insurance for people, doing market research or taking customers' orders and answering questions for a large organization: We operate a 24-hour call centre for customer support. OBED Alexander Demidov); информационно-справочный телефонный центр (► COMMERCE, MARKETING an office or business in which employees provide phone support for the customers of one or more companies, or sell or advertise their goods or services by phone: a call centre company/industry "The expanding call centre company specializes in credit management and debt collection. "a call centre employee/worker. CBED Alexander Demidov) |
| busin. |
контактный центр (Alexander Matytsin); телефонный справочный центр (Alexander Matytsin) |
| law |
контакт-центр (another name for call centre. CED. > COMMUNICATIONS an office where people communicate with the customers of a company by phone, email, etc., for example, answering questions and dealing with complaints: "The company has a 24-hour contact centre with contractors on hand to deal immediately with any problems. "the contact centre business/market/industry. CBED Alexander Demidov) |
| telecom. |
call-центр (oleg.vigodsky) |
| trd.class. |
центр обработки телефонных вызовов (используется в ОКВЭД код 82.2 Activities of call centres – Деятельность центров обработки телефонных вызовов  europa.eu 'More) |
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| telecom. |
Центр обработки звонков (darts) |
