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| system hotline; hotline | |||
| technical support (An organization or group that is responsible for providing technical support) | |||
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| Help Desk (The role group that gives users the permissions to reset passwords for users and manage settings on the Options page for users' Outlook Live account. To help troubleshoot user issues, members can also view, but not modify, all mailboxes, public groups, and external contacts in the organization) | |||
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| Support Division Division IV | |||
| support technique: 8 phrases in 4 subjects |
| Communications | 1 |
| General | 1 |
| Information technology | 3 |
| Microsoft | 3 |