Russian | English |
более прибыльные услуги на базе соглашений об уровне обслуживания | higher-margin SLA-based services (Andy) |
виды и уровень обслуживания | facilities and standards of service |
исключительный уровень обслуживания | exceptional service (sankozh) |
обслуживание в нашем аэропорту на высшем уровне | ultimate airport experience (пользоваться всеми услугами, позволить себе воспользоваться Анна Ф) |
обслуживание в нашем аэропорту-на высшем уровне | ultimate airport experience (Анна Ф) |
обслуживание районного уровня по месту жительства | community based residential services (Linera) |
разработка уровней обслуживания | service level development (ssn) |
соглашение об уровне обслуживания | service-level agreement (A service-level agreement (SLA) is defined as an official commitment that prevails between a service provider and a client. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. The most common component of SLA is that the services should be provided to the customer as agreed upon in the contract. As an example, Internet service providers and telcos will commonly include service level agreements within the terms of their contracts with customers to define the level(s) of service being sold in plain language terms. In this case the SLA will typically have a technical definition in mean time between failures (MTBF), mean time to repair or mean time to recovery (MTTR); identifying which party is responsible for reporting faults or paying fees; responsibility for various data rates; throughput; jitter; or similar measurable details. WK Alexander Demidov) |
соглашение об уровнях обслуживания | service level agreement (heffalump) |
соглашений об уровне обслуживания | service level agreements (ROGER YOUNG) |
уровень обслуживания | service level (Service level measures the performance of a system. Certain goals are defined and the service level gives the percentage to which they should be achieved. Fill rate is different from service level. Examples of service level: Percentage of calls answered in a call center. Percentage of customers waiting less than a given fixed time. Percentage of customers that do not experience a stockout. WAD Alexander Demidov) |
уровень обслуживания машины оператором | operator control level (Александр Рыжов) |