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| French | English |
| appuyer longuement | press and hold (One of the right-click equivalent actions performed with a finger or a tablet pen. The action entails pressing a finger or the tip of a pen on the screen, holding it down until a mouse icon or menu appears, and then lifting the finger or pen) |
| appuyer longuement | tap and hold (To tap a device screen and hold one's finger or stylus in place) |
| maintenir le stylet appuyé, appuyer longuement, maintenir appuyé | tap and hold (To tap a device screen and hold one's finger or stylus in place) |
| routage vers l'agent le plus longuement inactif | longest idle routing (A routing method in which the agent who has the longest idle in the hunt group is offered the call first) |