prior knowledge(Prior knowledge is defined as documented knowledge within a company; the word not only means previous but also associates with
ownership and confidentiality not
available to the general public. Ant.: public
knowledge.: priorWakeful dormouse)
data mining(поиск функциональных и логических закономерностей в накопленных данных, построение моделей и правил, объясняющих обнаруженные закономерности и с определенной вероятностью прогнозирующих развитие процессов Alex_Odeychuk)
best practices and expertise(They bring to the table tools, methodologies, best practices, and expertise, so they can help clients create a BPM road map, define requirements, select the ... Alexander Demidov)