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| Subject | English | Spanish |
| comp., MS | default company service level agreement | contrato de nivel de servicio predeterminado (A service level agreement that a company uses as a default) |
| gen. | service level agreement | acuerdo sobre el nivel de los servicios |
| comp., MS | service level agreement | contrato de nivel de servicio (An agreement between two or more parties describing the deliverables, support, and communication that each party will provide to the other) |
| tech. | service level agreement | acuerdo de nivel de servicio |
| gen. | service level agreement | acuerdo de prestación de servicios |
| comp., MS | service level agreement time | tiempo de contrato de nivel de servicio (The amount of time an alert can remain in an alert resolution state before it becomes a service level exception) |
| UN, account. | service-level agreements | acuerdos de nivel de servicios |