| English | Greek |
| accounting customer | πελάτης λογιστικής (A customer in the accounting application that is linked to a Business Contact Manager account) |
| Customer Experience Improvement Program | Πρόγραμμα βελτίωσης εμπειρίας πελατών (A Microsoft program that invites customers to provide Microsoft with more detailed information about how the software is used including the type and frequency of errors, software and hardware performance, and feature usage. This information is anonymous and voluntary, and is used strictly for the purposes of software development) |
| customer lead | υποψήφιος πελάτης (A potential customer who must be contacted by a salesperson and either qualified or disqualified as a sales opportunity. Leads will be converted into accounts, contacts, or opportunities if they are qualified. Otherwise they are deleted or archived) |
| customer relations management | διαχείριση πελατειακών σχέσεων (The business area related to managing a company's interactions with its customers, including sales, service, and delivery of product. Software solutions are designed and implemented specifically to manage this business area) |
| customer relationship | σχέση πελάτη (An association between a customer (account or contact) and a partner (account or contact)) |
| customer relationship management | διαχείριση σχέσεων πελατών (The process of building profitable customer relationships through the delivery of highly targeted interactions at all customer touch points by aligning marketing, sales and service functions and systems) |
| customer retention | διατήρηση πελατών (The ability to maintain customer loyalty) |
| customer service | εξυπηρέτηση πελατών (A wide variety of activities intended to ensure that customers receive the goods and services they require to satisfy their needs or wants in the most effective and efficient manner possible) |
| customer service center | κέντρο εξυπηρέτησης πελατών (A business department that deals with routine inquiries and complaints from customers) |
| customer service representative | αντιπρόσωπος υπηρεσίας εξυπηρέτησης πελατών (An employee who provides service to the customers of the organization or business unit through the opening and resolution of cases, among other activities) |
| customer support | υποστήριξη πελατών (A business department that deals with routine inquiries and complaints from customers) |
| Microsoft Online Services Customer Portal | Πύλη πελατών για τις υπηρεσίες Microsoft Online Services (The Web site through which potential Microsoft Online Services customers can try, buy, and manage subscriptions to Microsoft Online Services) |
| parent customer | γονικός πελάτης (An account that is immediately above a contact entity. Any action taken on the account entity can propagate to the child contact entity) |
| secondary customer | δευτερεύων πελάτης (A customer that is linked to the primary customer in a customer relationship) |
