| English | Latvian |
| case resolution | pieteikuma risinājums (An activity that includes such information as the description of the resolution and the billable time of the case) |
| use case | lietošanas gadījums (In a use case diagram, a representation of a set of events that occurs when an actor uses a system to complete a process. Normally, a use case is a relatively large process, not an individual step or transaction) |
| use case diagram | lietošanas gadījumu diagramma (A diagram that shows the external actors who will interact with your system and how they will use it. The diagram consists of a system boundary, actors, use cases, and use case relationships (communicates, uses, and extends)) |
