| English | Italian |
| attendant console | console operatore (A console for call handling) |
| Auto Attendant | Operatore automatico (A feature that supplies a caller with information and performs an action without the intervention of a human operator. It automatically routes calls based on selections made by the caller) |
| Booking Attendant | Operatore Prenotazione (A calendaring feature that automatically manages resources. Resource requests are automatically accepted or denied depending on availability and policies) |
| Calendar Attendant | Operatore Calendario (An Exchange Server feature that automatically places meetings marked Tentative on the recipient's calendar without requiring the intervention of any client software such as Outlook) |
| Conferencing Attendant | Operatore Conferenza (The server application that makes it possible for an enterprise user without access to a unified communications client to use a PSTN phone to dial in to a scheduled conference. Conferencing Attendant also provides such a user with basic conference controls) |
| Resource Booking Attendant | Operatore Prenotazione risorse (A calendaring feature that automatically manages resources. Resource requests are automatically accepted or denied depending on availability and policies) |
