акт возврата account.

[Cutie Helen]

контекст - Формирование актов продаж, отчетов о продаже, актов возврата

[natakar]

рассмотрите как вариант - возврат по рекламации - warranty return

[accountant]

Several terms could be used for the internal document about the sold goods which were subsequently returned

Googs Return Note (GRN)
Goods Return Form
Goods Return/Exchage Note
Credit Note
etc