módulo Área de Trabalho(The Microsoft CRM module that contains the work a user has been assigned, is currently working on, and is available in queues to which the user has access. Users can accept, assign, and delete assignments from here. Users can also access their calendars and the Knowledge Base)
módulo Local de Trabalho(The Microsoft CRM module that contains the work a user has been assigned, is currently working on, and is available in queues to which the user has access. Users can accept, assign, and delete assignments from here. Users can also access their calendars and the Knowledge Base)
