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| Question (An option available in the Case Type drop-down list. A customer service representative (CSR) can select this option for a customer who is asking a question and requires only an answer) | |||
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| question | |||
| question (A question, usually from a drop-down list, that users can use to confirm their identity and reset their password in case they have forgotten it) | |||
| enquiry | |||
|
Pergunta : 58 phrases, 13 sujets |
| Communications | 1 |
| Économie | 4 |
| Flux de travail | 4 |
| Général | 12 |
| Informatique | 2 |
| Loi | 1 |
| Mathématiques | 2 |
| Médical | 2 |
| Microsoft | 13 |
| Politique | 10 |
| Science sociale | 1 |
| Soins de santé | 3 |
| Statistiques | 3 |