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| Question (An option available in the Case Type drop-down list. A customer service representative (CSR) can select this option for a customer who is asking a question and requires only an answer) | |||
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| ask | |||
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Pytanie : 47 phrases, 11 sujets |
| Commerce | 3 |
| Éducation | 1 |
| Général | 15 |
| Loi | 2 |
| Mathématiques | 3 |
| Médical | 2 |
| Microsoft | 7 |
| Obsolète / daté | 1 |
| Politique | 9 |
| Réseaux informatiques | 1 |
| Soins de santé | 3 |