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| tableau de bord de performance (A business-oriented scorecard that conveys key metrics related to the service and business of providing service. A balanced scorecard contains a balance of operational, financial and quality driven metrics); tableau de bord (A business-oriented scorecard that conveys key metrics related to the service and business of providing service. A balanced scorecard contains a balance of operational, financial and quality driven metrics) | |||
| tableau de bord prospectif | |||
| Anglais glossaire | |||
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| Developed by Robert S. Kaplan and David P. Norton as a coherent set of performance measures organized into four categories that includes traditional financial measures, but adds customer, internal business process, and learning and growth perspectives | |||
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Balanced ScoreCard : 5 phrases, 3 sujets |
| Économie | 2 |
| Microsoft | 2 |
| Nations unies | 1 |