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| ask; issue | |||
| enquiry | |||
| query; inquiry | |||
| query (A formalized instruction to a database to either return a set of records or perform a specified action on a set of records as specified in the query); question (A question, usually from a drop-down list, that users can use to confirm their identity and reset their password in case they have forgotten it) | |||
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| Question (An option available in the Case Type drop-down list. A customer service representative (CSR) can select this option for a customer who is asking a question and requires only an answer) | |||
| fraga: 125 a las frases, 27 temas |