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| Question (An option available in the Case Type drop-down list. A customer service representative (CSR) can select this option for a customer who is asking a question and requires only an answer) | |||
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Pytanie : 47 a las frases, 11 temas |
| Anticuado | 1 |
| Comercio | 3 |
| Cuidado de la salud | 3 |
| Educación | 1 |
| General | 15 |
| Jurídico | 2 |
| Matemáticas | 3 |
| Medicina | 2 |
| Microsoft | 7 |
| Política | 9 |
| Red de computadoras | 1 |