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interactive voice response

electr. réponse vocale interactive; système IVR
micr. réponse vocale interactive (An automated telephone information system that interacts with a caller through fixed voice menus and real-time data from databases); réponse vocale interactive (An automated telephone information system that interacts with a caller through fixed voice menus and real-time data from databases)
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Interactive Voice Response
abrev., extens. IVR
IT, abrev. IVR (CTI)