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| категория дела (sankozh) | |||
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| тип обращения (A sub-category of customer service issues that indicates whether an issue is a question, problem, or request) | |||
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case type : 26 phrases in 9 subjects |
| Advertising | 5 |
| Caspian | 1 |
| Librarianship | 1 |
| Mass media | 1 |
| Microsoft | 2 |
| Polygraphy | 9 |
| Refrigeration | 2 |
| Technology | 4 |
| Thermal engineering | 1 |