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| Dienstleistungsebene f; Serviceebene f; Dienstleistungsgrad m | |||
| Betriebspegel m (data transm.) | |||
| Servicelevel n (The level of support that customer service is required to provide for a case. The service contract a customer purchases determines the service level for its associated cases) | |||
| Versorgungsniveau n | |||
| Stufe f | |||
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service level : 32 phrases in 10 subjects |
| Business | 8 |
| Communications | 4 |
| Economics | 1 |
| Education | 1 |
| General | 4 |
| Medical | 1 |
| Microsoft | 3 |
| Natural resourses and wildlife conservation | 1 |
| Technology | 3 |
| Transport | 6 |